Privacy Policy

Introduction

Protecting the privacy of our clients, website visitors and ensuring the safety of their personal and financial information is one of our primary responsibilities. The following privacy statement explains how RN PRIME PTY LTD (hereinafter referred to as “Raynar Prime”, “we”, “us”) collects and protects your information. The “Raynar Prime” referred here includes all companies and departments under RN PRIME PTY LTD, including rnprime.com.

According to the privacy statement, once you open an account with Raynar Prime or use our website, you agree that Raynar Prime collects and uses your personal information in accordance with the content of the privacy agreement.

What personal information do we collect?

We obtain your personal information from you directly or indirectly through your relationship with us. Raynar Prime may use the information collected from you to confirm your identity and contact information, open and set up your trading account, maintain your account activities, and contact you for account-related information and/or other reasons. This information can also help us improve the quality of our services, provide a personalized browsing experience and deliver you other products, services, offers and other information that may be of interest to you.

Most of your information we obtain is directly provided by you, including your name, mailing address, telephone number, email and other contact information. In addition, we also collect information that can identify you in accordance with the law, including: your ID number, passport number etc. At the same time, we also collect your personal background information when you open an account, including gender, date of birth, education level and employment status. Our regulators also require us to evaluate your trading experience, annual gross income, gross net worth and acceptable risk capital. We use all these information to assess your financial situation.

Cookies

We use Cookies and web beacons (also known as web behavior tags or single-pixel GIF images), and other technologies (collectively known as Cookies) to obtain available. The purpose of collecting this information is to provide you with a more relevant and effective experience on our website(s), including the presentation of our web pages according to your needs or preferences. Cookies are small text files that are issued by a web server and may be stored on your computer. Through Cookies, we can understand how you visit our website, when you return to the website, and the pages you visit, and recognize that you are logged in when we receive a page access request from your web browser. We may point the information stored in Cookies to the personally identifiable information you submit on our website. We will not disclose this information to any third party. Cookies can only be read by us but do not contain any personal information, nor do they contain any account or password information. We cannot and do not want to collect your browsing information on other websites.

We may share information about client’s visits to our website with advertising companies with a good reputation for the purpose of Internet advertising targeting. The shared information cannot be used for personal identification. We may also use third-party software to track and analyze visits and traffic data, including page requests, form requests, and click paths. Such tracking may set Cookies on behalf of Raynar Prime.

All web browsers allow you to block Cookies. If your web browser is set to allow Cookies, you agree to our use of Cookies in the above-mentioned manner. If you choose to block Cookies, you can still use our services, but some features may not work in the way they were originally designed.

Sharing personal information with Raynar Prime affiliates and partners

Except for the following situations, Raynar Prime shall not sell, license, rent or disclose your personal information to any affiliates or third parties for any reason:
If your personal information is needed to provide you with the requested products or services, or to provide you with products or services provided by our affiliates, Raynar Prime may share this information with its affiliates.
In order to improve the quality of service, we may hire other companies to be responsible for certain internal affairs such as account processing, execution, client services, client satisfaction surveys or other data collection related to our business. We may also provide client database information to non-affiliated third parties, including your name, address, phone number, and email to help us analyze and clarify your needs and inform product and service information, or perform general marketing and market research.
Except for the following situations, Raynar Prime shall not sell, license, rent or disclose your personal information to any affiliates or third parties for any reason:
If your personal information is needed to provide you with the requested products or services, or to provide you with products or services provided by our affiliates, Raynar Prime may share this information with its affiliates.
In order to improve the quality of service, we may hire other companies to be responsible for certain internal affairs such as account processing, execution, client services, client satisfaction surveys or other data collection related to our business. We may also provide client database information to non-affiliated third parties, including your name, address, phone number, and email to help us analyze and clarify your needs and inform product and service information, or perform general marketing and market research.
In cases where the law requires the provision of relevant information to regulatory agencies, law enforcement agencies or other government agencies, Raynar Prime reserves the right to provide your personal information to third parties. In addition, we may also disclose your information if it is required for credit checks or collection agencies, or for the protection of our rights or property.
If at any time you choose to purchase another company’s products or services, for example, by clicking an advertisement on a website owned or controlled by Raynar Prime, the personal information shared between you and that company will no longer be subject to our privacy statement. We are not responsible for the privacy policies or content of the linked websites, and cannot control the use of the information you provide or collect on these websites and protect this information. At any time when you choose to link to a joint website or visit a linked website, you may be asked to provide registration or other information. Please note that the information you provide will be delivered to a third party, and you must first be familiar with the privacy policy published by the third party.

Safeguarding the confidentiality of your personal information and protecting your privacy

We have the necessary and appropriate technical and organizational measures and procedures in place to ensure that your personal, financial and trading information remains secure at all times.

When you open an account with us, you will receive a unique account number, user name and password. Only a few of Raynar Prime employees can have this information in certain conditions. Remember: The primary person responsible for maintaining the security of your account information such as account number, user name and password is yourself. We strongly recommend that you do not disclose this information to anyone else.
Our website and online account opening pages use encryption technology to ensure the transmission of information between us and you, and use an e-commerce certification authority (Certificate Authority in English) to authenticate our website, ensure the security of transactions and client online applications, to help you identify whether you are connected to our website.

Changes to this Privacy Policy

Once Raynar Prime substantially changes the content of this privacy statement, the revised privacy statement will be posted on the website immediately. By opening an account with us, you agree that the electronic notice of the revision of the privacy statement posted on the website is the actual notice.

In some cases, such as when we share your personal information with non-affiliated third parties, you can contact us through the contact information below to inform us that you wish to opt out.

Any disputes arising from the privacy statement must be guided by this notice and Raynar Prime’s client agreement. If you have any other questions not mentioned in this statement, please send an email to [email protected] to contact our customer service representative.